School Rides
Parent Rules:
Your child must be ready to go at the designated time and location for the driver to pick-up promptly. This will help us get all the children to their destination in a timely manner.
If your child does not need service for the day, you are required to give a 24-hour notice. For emergencies, two-hour notice is sufficient. Failure to do so will result in a $5 add on fee for each day, after the first incident.
Payment Policy
All fees are prepaid to ensure your child is on the upcoming transportation schedule. All payments are due on Friday, in advance to the upcoming week schedule. If payment is not received by the grace period of Saturday at 1pm, your child runs the risk of not being on the roster and A $20 late payment fee will be added to your account to resume your services for that week. If full payment is not received by Monday evening, the services will be canceled, and your seat will be filled. Monthly or bi-weekly payments must be paid on schedule in advance to service, or their account will convert to weekly and the same rules as above shall apply. Fees are not PRORATED, payment are due regardless if child attends. (Please keep in mind that the rate that is given is already discounted because your child is riding as a group).
There are NO partial payments!
Cancellation Policy
There is a 7-day advance cancellation policy.
If your child does not need service for a day scheduled for pick up, we require a 24 hour notice. For emergencies, we require a two-hour notice. Failures to do so can result in a $5 add on fee after the first incident, for each time we are not notified.Clients who would like to suspend their service for one or two weeks will be charged a $35 fee per student and for each week to hold the spot.
Registration FEE is non-refundable.
Transportation Rules
While in a vehicle, transportation rules must always be followed. Parents, please remind your children of the importance of these rules throughout the year. Safe N Sound Transportation is transporting the most precious gift of all - your child - and we want to ensure that every ride with us is SAFE! Passengers must always wear seat belts. (All traffic tickets obtained due to non-seatbelt wearing will be billed to the student’s legal guardian.) Passengers will remain seated while the vehicle is moving. Passengers should not board or depart from the vehicle until the vehicle has come to a complete stop and the driver has opened the door. All passengers will obey the driver during pick-up, transport, and delivery. Please have your child ready to walk out the door for the scheduled time that was given to them. (Due to weather and traffic, we cannot always predict the exact time the driver will arrive, but having the student ready at their designated time will help the ride go a lot smoother and ensure that they will not be left.) A child or children should be ready to board the transportation upon arrival; Failure to have the child ready upon transportation arrival will result in your child missing their ride.
When arriving at your home, the driver will give two beeps and then wait for two minutes only. After the two minutes are up, the driver will beep two times again before pulling off. WE CAN NOT WAIT. Scheduled time of pick up and drop off can change due to enrollments and withdrawals. Notice of time change will be given through text message or email, one day in advance. We cannot call while driving. But we do offer a courtesy text message before leaving the office to let parents know that we are en route (this must be requested by the Parents). If your child misses his or her ride, if you would like the driver to come back and get them, it will be a $15 fee, and it can only be done according to the driver’s schedule, and if they have time that day. (Please be mindful that we must pick up other students and make sure they arrive at school on time.) Children 9-16 years old must have written consent to be dropped off at a home without an adult present. Children 8 years and younger must have an adult present to sign for them when being dropped off at home.
The driver may assign seats, if necessary. No object throwing is allowed in or out of a vehicle. No hanging in or out of the windows while riding in a vehicle. Passengers should not destroy vehicle property or the property of other passengers. (If a student destroys vehicle property, the legal guardian will be held responsible for the cost.) All passengers must be courteous; inappropriate language/behavior is not acceptable or tolerated. All passengers’ items must stay in their book bags. We are not liable for any missing or damaged items left on a vehicle. We ask that no outside food or drink enter the vehicle (unless provided by our company) and no strong perfume, hand sanitizers, hair spray, or any other fumes while riding. (We want to protect the children and drivers who have allergies)
Safe N Sound Transportation reserves the right to cancel service due to conflicts, lack of area participation, or Child Behavior problems at any time. (We do not give refunds to clients who were cancelled due to behavior problems or for services that have started for that week)We reserve the right to terminate transportation for disruptive children. No students under 8 years old are allowed to use their electronic devices. Safe N Sound Transportation is not responsible for any damage done to it or if it is lost.